1.1 These General Terms of Sale (hereinafter: Terms) apply exclusively to all offers, orders and agreements of our webshop, to the exclusion of any other general terms and conditions.
1.2 Accepting an offer or placing an order means that you accept the applicability of these Terms.
1.3 The provisions in these Terms may only be deviated from in writing, in which case the other provisions remain in full force.
1.4 All rights and claims, as stipulated in these Terms and in any further agreements for the benefit of our webshop, are likewise stipulated for the benefit of intermediaries and other third parties engaged by our webshop.
2.1 All offers of our webshop are non-binding and our webshop expressly reserves the right to change prices, in particular when this is necessary on the basis of (statutory) regulations.
2.2 An agreement is formed only after acceptance of your order by our webshop. Our webshop is entitled to refuse orders or attach certain conditions to delivery, unless expressly stated otherwise. If an order is not accepted, our webshop will notify you within ten (10) business days of receipt of the order.
3.1 The stated prices for the offered products and services are in euros, including VAT and excluding handling and shipping costs, any taxes or other charges, unless stated otherwise or agreed in writing.
3.2 Payment must be made without discount or compensation. Delivery of the goods will proceed after payment of the full invoice amount to the account number mentioned during the ordering process.
3.3 Payment can be made in the manner(s) indicated during the ordering process.
3.4 If the prices for the offered products and services increase in the period between the order and its execution, you are entitled to cancel the order.
4.1 The delivery times specified by our webshop are indicative only. Exceeding any delivery deadline does not give you the right to compensation, nor does it give you the right to cancel your order or terminate the agreement, unless the exceeding of the delivery deadline is such that you cannot reasonably be expected to maintain the agreement. In that case, you are entitled to cancel the order or terminate the agreement to the extent that this is necessary.
4.2 Delivery of the products takes place at the location and time at which the products are ready for shipment to you.
5.1 Ownership of delivered products passes only when you have paid everything you owe to our webshop under any agreement. The risk concerning the products passes to you at the moment of delivery.
6.1 You are obligated to inspect the products upon delivery to ensure they comply with the agreement. If they do not, you must notify our webshop in writing with reasons as soon as possible and in any case within seven (7) business days after delivery, or after it was reasonably possible to determine this.
6.2 If it is established that the products do not comply with the agreement, our webshop has the option to replace the products in question with new products upon return, or to refund the invoice value thereof.
6.3 If you do not wish to accept a product for any reason, you have the right to return the product to our webshop within seven (7) business days after delivery. Return shipments will only be accepted if the product packaging is undamaged and any plastic sealing on the packaging has not been broken, and the return shipping costs are your responsibility.
7.1 Our webshop is not liable for misunderstandings, damage, delays or improper receipt of orders and communications resulting from the use of the internet or any other means of communication in correspondence between you and our webshop, or between our webshop and third parties, insofar as it relates to the relationship between you and our webshop, unless and to the extent there is intent or gross negligence on the part of our webshop.
8.1 Without prejudice to any other rights available to it, our webshop has the right in case of force majeure to, at its own discretion, suspend the execution of your order or terminate the agreement without judicial intervention, by notifying you of this in writing, and without our webshop being obligated to pay any compensation, unless this would be unacceptable under the standards of reasonableness and fairness in the given circumstances.
8.2 Force majeure means any failure that cannot be attributed to our webshop because it is not due to its fault and is neither required under the law, legal acts or prevailing business practice to be its responsibility.
9.1 If you provide our webshop with a written statement of an address, our webshop is entitled to send all orders to that address, unless you provide our webshop with written notice of another address to which your orders should be sent.
9.2 If our webshop has allowed deviations from these Terms and Conditions, whether silently or otherwise, for a short or long period, this does not affect its right to still demand direct and strict compliance with these Terms and Conditions. You can never assert any right based on the fact that our webshop applies these Terms and Conditions flexibly.
9.3 If one or more provisions of these Terms and Conditions or any other agreement with our webshop conflict with any applicable legal provision, the relevant provision will be removed and replaced with a new legally permissible comparable provision to be determined by our webshop.
9.4 Our webshop is authorized to use third parties in the execution of your order(s).
10.1 All rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as these Terms and Conditions themselves, are subject exclusively to Dutch law.
10.2 All disputes between parties shall be submitted exclusively to the competent court in the Netherlands.
